Thank you for shopping at 1walldecor. We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a simple and fair return and refund process outlined below.

1. Return Eligibility

We accept returns for both defective and non-defective products. Items must meet the following criteria:

• Must be in new condition (unused and unwashed)

• Returned within 30 days of the delivery date

2. Exchange Policy

We gladly accept exchanges. If you received a product that is not quite right and prefer a replacement, please contact us within 30 days of receipt.

3. Return Method

All returns must be sent by mail to our return address. A prepaid return label is included in your original package, so you can return the item at no cost to you.

4. Restocking Fee

We do not charge any restocking fees. Your full item cost will be refunded once your return is processed.

5. Refund Processing

Once we receive and inspect your returned item, we will initiate the refund process. Refunds are typically processed within 7 business days to your original method of payment.

6. Return Shipping Address

Please mail all returns and exchanges to the following address:

1walldecor
26600 Heyn Dr,
Novi, MI 48374,
United States

7. Contact Information

If you have any questions or need assistance with your return, feel free to contact us:

• Email: info@1walldecor.com

• Phone: +1 248 735 9999

• Office Hours: Monday to Friday, 9AM–5PM

• Time Zone: Eastern Standard Time (GMT-05:00, New York)

8. Company Information

Business Name: 1walldecor
Business Type: LLC
LLC Number: 61-1762973
Business Address: 26600 Heyn Dr, Novi, MI 48374, United States

If you need further clarification or have any special concerns, don’t hesitate to get in touch. We appreciate your business and are committed to your satisfaction.